Makko Incident
Capture incidents. Resolve faster.
Incident management, maintenance planning (CMMS) and tasks for manufacturing. Capture machine faults via chat, photo or voice, schedule recurring maintenance and help technicians resolve issues faster.
- Maintenance planning / CMMS & tasks – in every plan
- AI chat, photo analysis and voice input
- Mobile app (PWA) – no App Store needed
- Statistics dashboard for plant management
- EU hosting in Germany (Hetzner)
What teams use Makko Incident for.
Capture a machine incident in seconds by voice
Generate the shift report automatically instead of compiling it by hand
Compare recurring faults across machines and lines
A knowledge base from every resolved incident – instantly available for the next shift
Schedule recurring maintenance by time or operating hours – with PDF records for audits
Assign tasks with due dates and push reminders – nothing slips through the cracks
Automatic monthly report by email to plant management
Escalation reminders: cases left open flag themselves to the admins automatically
What's inside Makko Incident.
AI capture
Chat, photo, or voice memo – the AI structures the input automatically.
Maintenance plan / CMMS
Plan recurring maintenance by time or operating hours – with PDF proof and checklists. In every plan.
Tasks
Assign tasks, set due dates and send push reminders – nothing slips through. In every plan.
Case management
Status, owners, solution documentation – all in one place.
Statistics
Live dashboard for plant management – response time, resolution time, top causes.
Shift report
At the push of a button: what happened, what's open, what the next shift needs to know.
Experience incident management live — in 30 minutes.
A free 30-minute demo. We'll show you live how Makko Incident improves your incident processes — no sales pressure.